![]() Navigate to the event page, and then click the ‘ Request Refund’ button.Īfter clicking the ‘Request Refund’ button, you will be presented with a form to fill out, including a dropdown menu to select your refund reason. Once you confirm your eligibility, log in to your Eventbrite account. You can find this information on the event page. ![]() First, make sure you are within the event eligibility policy and refund guidelines. Getting a refund from Eventbrite is simple and straightforward. Attendees should keep in mind that all service fees they paid when they bought the tickets are not refundable.Īdditionally, organizers may have a cut-off date after which they cannot offer refunds. Refunds can take up to 21 days to process, and the original payment method used to purchase the tickets will be refunded. If the organizer offers a refund, they will provide further instructions. To contact the organizer, attendees should visit the event page, click the “Contact the Organizer” link, and fill out the form. To request a refund or cancel an order, attendees must contact the event organizer directly. Depending on the event, organizers may offer a full or partial refund. Yes, tickets are generally refundable on Eventbrite. If there is an order that has already been processed and you still want to cancel it, then you can reach out to the customer support team at Eventbrite and they will be able to provide more information on how to proceed. If the order you want to cancel is still pending, then you can select the “Cancel Order” option and your order will be cancelled.
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